Using WhatsApp Business API to transform how consumers engage with your brand

We deliver automation of customer queries, notifications, and reminders; while also integrating with mobile money for payments to take place.

Automate notifications, payments, provide support, and delight customers using the world’s most popular messaging app - WhatsApp.
Automation

Up to 70% of customer inquiries can be automated making it easy to scale without hiring more agents or adding more workload to them. With WhatsApp's popularity soaring, there's no better platform to transform your consumer engagement in a more personalized and rich way.

Payments

Axis integrates with mobile money APIs from Safaricom's MPESA to Airtel Money and MTN MoMo to enable payments within the WhatsApp environment. This is done through integration with the paybill number so that transaction is processed from users wallet to the merchant's account securely.

Customer service helpdesk

We understand the customer often desires personalized support and in Axis, we have an option where they can request for that. The agent accesses the Axis web dashboard for real-time WhatsApp chat experience. The business then gets better oversight on the engagement, reports on ticket resolution, FAQs and more.

Company

Belva Digital exists to help businesses to build stronger customer relations by providing AI-driven communication, engagement and payment platforms.

“We believe in unleashing opportunities for growth for businesses of all sizes.”

Address

info@belva.co.ke
4th Floor, Suite 8, Green House
Nairobi, Kenya
+254 725 436181